Grumpy Old Men
Yesterday at work I had two elderly gentlemen sit at one of my tables. The one gentleman was somewhat friendly, but his friend was obviously never spanked as a child. This particular man had sat for less than two minutes during a busy Thursday night before I arrived to take the drink order and yet he demanded "Where's the drinks at I'll get 'em my self!". I'll be right back sir... So I fetch the drinks, post-haste, and on my way back to the table Grumpy is at the buffet line where the dinner rolls had just run out and were being replenished and yet, he thought it best to let everyone know that he wanted dinner rolls by banging on the empty tray right there at the buffet! I could not believe this guy's lack of manners or understanding at such a busy time of day! Worse yet, this guy probably wont tip very well if at all! (Sorry, but that's a big deal to us servers) You know what? This guy sounded like a challenge. Alright Grumpy. I'll play your game and kill you with kindness. See if you can stiff me then! Even though he continued to be as grim and gruff as before throughout the meal, I bit my tongue (and the quick witticisms in my head) and kept smiling while trying my best to deliver as good a service possible. When they were ready to leave it was Grumpy, and not his friendly companion, who handed me 20%! (Silent victory) So, even when something seems almost impossible all we have to do is try that much harder and things will work out for the better. Keep up the fight TradCats!